About the role

Join a national team of building professionals responsible for assessing residential insurance repairs across Australia.

As a National Desktop Assessor, you’ll review property damage, assess repair scopes and costs, provide technical guidance, and support quality repair outcomes across our national repair network. You’ll collaborate closely with Assessors, Case Managers, Builders and Trade Partners while contributing to catastrophe response and complex claim assessments.

We’re open to candidates located in Melbourne or Sydney with the flexibility of hybrid working options available.

Key Responsibilities

Assess residential property damage and determine appropriate repair solutions
Review repair scopes, estimates and technical reports
Conduct virtual assessments and provide technical guidance
Identify compliance, quality and repair risks
Support complex claims and catastrophe response activities
Collaborate with customers, trade partners and internal stakeholders
Ensure assessments are completed accurately and efficiently

About You

Trade qualified in building or construction
Experience supervising residential repairs or construction works
Strong understanding of residential building practices
Excellent stakeholder management and communication skills
Strong problem-solving and decision-making capability
Ability to manage competing priorities in a fast-paced environment

Highly Regarded:

Insurance repairs or property claims experience
Desktop assessing or estimating experience
Catastrophe response experience
Knowledge of insurance policy interpretation and PDSs

Why Join HomeRepair?

Competitive Annual Salary: $90-100K + 12% Super
Work with one of Australia’s leading insurance repair businesses, backed by Suncorp Group
Flexible and remote working options available
Apply your building expertise to complex residential repair projects across Australia
Be part of a national team of experienced Assessors, Supervisors and Building Professionals
Opportunities to support catastrophe response and high-impact repair outcomes
Ongoing training, development and career progression opportunities
20 weeks paid parental leave and annual Wellness Day
Access to employee discounts, insurance benefits and wellbeing support programs

Interested?

Want to learn more about what it’s like to work at HomeRepair? Visit our careers page: https://www.homerepair.com.au/careers/

A successful National Police Check will be required as part of our pre-employment process.

HomeRepair is an equal opportunity employer committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds and experiences and encourage you to let us know if you require adjustments throughout the recruitment process.